This privacy policy provides you with details of how we collect and process your data through your use of our website www.beautyfini.co.uk, including any information you may provide through our site when you purchase a product or service, sign up to our newsletter or take part in a prize draw or competition.

By providing us with your data you warrant to us that you are over 13 years of age.

Who are we:

Full name of legal entity: HT Clinic Ltd T/A Beautyfini.

Registered in England and Wales with company number: 10662045

VAT registered number: 309838278

Our company registered office at:

16 Beaufort Court Admirals Way, London, E14 9XL

Our contact details are:

Email address: hello@beautyfini.co.uk

Postal address: Suite 2 Scott House, Admirals Way, London, E14 9UG

Telephone number: 0207 5388855

What information we collect and why:

We collect information which you provide through the following means:

• Visiting the Beautyfini salon
• Verbally over the phone or in-person
• Digitally from beautyfini.co.uk through the use of online forms, cookies and the online customer portal. Also through emails, booking online and our social media platforms.

The personal information we collect includes:

• Name and address
• Contact details including email and phone number
• Information regarding the treatments, services and products you have received from us
• If you purchase a product or services from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure capture and processing of credit/debit card transactions

We capture this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping

Security:

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How your information is used:

We may use your information to:

• Send an SMS message/email reminder for appointments
• Send SMS/email information regarding offers and promotions
• Handle entries to a competition
• Notify you of changes to our services
• Send you communications which you have requested, that may be of interest to you
• Request a review and feedback after a service from us to help us improve our products and services
• To customise the beautyfini.co.uk website according to your interests

 

Marketing:

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns about inviting you back to the salon if you have not visited for three months, or concerning special occasions like Valentine’s Day or Christmas, or to tell you about exclusive discounts. You may opt-out of receiving marketing material at any time.

 

Your choices:

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email hello@beautyfini.co.uk or telephone on 02075388855.

Use of cookies:

Our website www.beautyfini.co.uk uses cookies to distinguish you from other users of our website. This helps us to provide you with good user experience when you browse our website and also allows us to improve our site. For more information please refer to our cookie policy.

Your rights:

At any time, you have the right to:

• Request access to or ask for a copy of any information which we hold about you
• Rectification of your information if you consider that it is inaccurate
• Ask us to delete your information if you consider that we do not have the right to hold it
• Withdraw consent for us to process your information (such processing is based on previously obtained consent)
• Ask us to stop or start sending you marketing messages, as detailed in the marketing section on this page
• Restrict the processing of your information
• Data portability (moving some of your information elsewhere) in certain circumstances
• Object to your information being processed in certain circumstances
• Not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your information

To request access to a copy of the information we hold on you, you must ask in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards to your rights as a data subject.

We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date do let us know if any of your details change.

How long we keep your information:

We review our retention periods for personal information regularly. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems; for as long as is necessary for the relevant activity; or as long as is set out in any relevant contract you hold with us; or as long as it is needed to be able to provide the services to you; or in the case of any contact you may have with our customer care team.

Who has access to your information:

• We will NOT sell or rent your information to third parties
• We will NOT share your information with third parties for marketing purposes

 

Third-party service providers working on behalf of Beautyfini:

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations ONLY to complete tasks and provide services to you on our behalf. For example, to send you marketing messages – as detailed in the marketing section on this page – or for online booking purposes. When we use third-party service providers we disclose only the personal information that is necessary to deliver the service. We have a contract in place with our third-party service providers that requires them to keep your information secure and not to use it for their direct marketing purposes. Please be reassured that we will NOT release your information to third parties beyond Beautyfini to use for their direct marketing purposes, unless you have requested us to do so or we are required to do so by law – for example, by a court order or for prevention of fraud or other crimes.

When you are using our secure payment process, your payment is processed by a third-party payment processor who specialises in the secure data capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third-party in the following scenarios: as part of a sale of some or all of our business and assets to a third-party; as part of a business restructuring or reorganisation; if we’re under a duty to disclose or share your data to comply with any legal obligation; to enforce or apply our terms of use; or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Links to other websites:

From time to time, our website may contain links to and from websites of our partner networks, advertisers and social media sites etc. If you follow a link to any of these websites, please note that these websites may have their privacy policies and that we do not accept any responsibility or liability for any such policies. Please check the privacy policies of these other websites where available before you submit any personal data to these sites.

Changes to our privacy policy:

Beautyfini may change their privacy policy from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.